CAMERA
FAQS

We provide highest
quality
installation.

We only provide services that are specifically catered to meet your unique needs.

Do you install wireless cameras?

No, we do not install wireless systems, nor do we recommend you purchase them. They often are unreliable, prone to hacking, and suffer signal loss. Alpha installs only hard-wired systems of the best quality and highest reliability.

Do the cameras see at night?

Yes. Smart IR LED’s for Night Vision view up to 98ft. Our night vision security cameras have auto-adjusting IR illumination lightening up what is in the dark!

What’s the difference between IP Cameras and Analog Cameras?

The best analog surveillance camera can’t hold a candle to the lowest quality IP camera when it comes to the resolution of the image it captures. POE (Power Over Ethernet) technology allows one cable to transmit video and data without having to provide power to each camera individually, which saves electricity.  Space and reliability are two more benefits of the POE camera feature.

Are the wires exposed outside of my home or business?

We hide 99.9% of all wires. Upon consultation, our team of experts will assess your property to find the best solution possible for your individual needs.

Can I update or add to my existing camera system?

Yes! You may either update your existing recording system or change to new Hybrid NVR’s which are compatible with analog systems as well as IP camera systems. This technology, called HD over Coax will work with your preexisting wiring to update your cameras.  If your camera system cannot receive the standard upgrade, a full install may be required.

How long will my cameras record for?

Using our innovative U-code technology, our NVR’s can record 32 full days of footage from 4 cameras recording at 4MP resolution. We personalize every recorder to meet your specifications, whether you’re looking for 30 days or 3 years’ worth of recording, we have a solution.

I’ve already purchased a Security Camera system; can you install it for me?

Unfortunately, we do not install cameras system we cannot guarantee or warranty. Alpha-purchased equipment comes with a 2-year warranty. Furthermore, we don’t recommend buying cameras systems from the Internet or your local electronic equipment store. Trust professionals like us who have been in the industry for over 15 years to help you choose a hassle-free camera system.

Do the cameras have audio?

Yes, our security cameras have built-in microphones. Additionally, we can enable 2-way audio with an external speaker if required.

Do I have to have internet to view my cameras from my phone?

Yes, an Internet connection is required to view your home or business using a mobile device such as a cell phone, iPad, or tablet. The reliability of your internet connection from your mobile device affects the download speeds of the live camera feed through our EZView Mobile App.

Does the camera system come with tech support?

Yes, technical support is offered to our customers during normal business hours. Our highly trained staff of technicians will provide step-by-step instructions to troubleshoot your system. Should you need support outside of our normal operating hours, see the Support page to download the manual specific to your camera system. Here at Alpha Cameras and Security, we pride ourselves on our dedication to each and every customer.

Still need help? No worries …

Get a FREE Quote on Security Cameras

Call us at 443-938-4054 or use our contact form to schedule a free, on-site consultation. Only by visiting your location can we give you an accurate quote on your preferred commercial security cameras and recommended accessories. With our highly secure routers, switches, etc., your security camera network will be nearly invulnerable to hacking or outside attack. We also offer access control systems that we can integrate with your security system. We look forward to working with you!